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Monday, December 19, 2011

Start menu shortcuts missing after virus cleanup

1. Enable show hidden file from
Tools Menu\Folder option\view tab\ check show hidden files and folder

2. open %temp% folder just type in run and enter

3. You get the folder smtmp and it contains

1 2 4 etc

All shortcuts and .lnk's will be listed in there.

1 = Start Menu Program shortcuts
2 = Current User Quick Start shortcuts
4 = All Users Desktop folders and shortcuts

This is a manual fix for XP users:

1. Copy the entire content of this folder:
C:\Documents and Settings\user_name\Local Settings\Temp\smtmp\1
and paste it to this folder:
C:\Documents and Settings\All Users\Start Menu

2. Copy the entire content of this folder:
C:\Documents and Settings\user_name\Local Settings\Temp\smtmp\2
and paste it to this folder:
C:\Documents and Settings\user_name\Application Data\Microsoft\Internet Explorer\Quick Launch

3. Copy the entire content of this folder:
C:\Documents and Settings\user_name\Local Settings\Temp\smtmp\3
and paste it to this folder:
C:\Documents and Settings\user_name\Application Data\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar

4. Copy the entire content of this folder:
C:\Documents and Settings\user_name\Local Settings\Temp\smtmp\4
and paste it to this folder:
C:\Documents and Settings\All Users\Desktop

In Vista and Windows 7 the path is different but need to go this folder location and paste it.

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