Check your date and time settings
If this is the case, the first thing you want to check is the time and date settings on your computer to make sure they are correct.
If this is the case, the first thing you want to check is the time and date settings on your computer to make sure they are correct.
Follow the steps below to check this:
1) Double click on the time in the bottom right hand corner of the screen in the System Tray.
1) Double click on the time in the bottom right hand corner of the screen in the System Tray.
2) Correct any errors in the date and time and click OK to set it.
3) Try the secure website that you were previously having trouble accessing
If you are still having trouble accessing it, proceed on to the next section.
If you are still having trouble accessing it, proceed on to the next section.
Check your settings for your Antivirus and Firewall
Many times a problem with your antivirus or firewall can cause this issue. If you are using Norton Internet Security or Norton Personal Firewall, follow these steps to reset your privacy controls.
1) Open Norton Internet Security or Norton Personal Firewall.
2) In the right pane, click Privacy Control.
3) Click Configure.
4) Click Default Level.
5) Click OK.
6) Restart your computer and try to access the secured site again.
If this doesnt fix it, temporarily disable your antivirus or firewall and try the site again. If you can access the site after temporarily disabling your antivirus or firewall, then you'll want to repair or reinstall your firewall or antivirus to fix this.
For Norton Antivirus or Firewall, there is a good article here walking you through this procedure.
If, however, this doesnt fix the problem, proceed to the next section.
Check your browser's Cipher Strength
1) In Internet Explorer, click on Help, About
For Norton Antivirus or Firewall, there is a good article here walking you through this procedure.
If, however, this doesnt fix the problem, proceed to the next section.
Check your browser's Cipher Strength
1) In Internet Explorer, click on Help, About
2) In the About screen, find the option for Ciper Strength
3) If the Cipher Strength is 0 or anything but 128-bit, then the problem is with the security of the browser. Follow the steps in the following Microsoft Support article to fix this.
3) If the Cipher Strength is 0 or anything but 128-bit, then the problem is with the security of the browser. Follow the steps in the following Microsoft Support article to fix this.
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